Responsible Gambling — Staying in Control
Gambling should always be entertainment. If it has stopped feeling like entertainment, help is available — free, confidential, 24/7.
Need Help Right Now?
Gambling Help Online: 1800 858 858 — Free, confidential, available 24 hours a day, 7 days a week.
gamblinghelponline.org.au — Online chat and resources.
Gambling as Entertainment
Online casino gambling is a form of entertainment. For the vast majority of players, it is a fun activity enjoyed responsibly alongside other leisure pursuits. However, gambling involves real money and carries inherent financial risk. The house always has a mathematical edge, which means gambling should never be viewed as a reliable way to make money or solve financial problems.
Playing responsibly means setting clear limits on how much time and money you spend, never chasing losses, and stopping when it stops being enjoyable. These are not just suggestions — they are the foundation of a sustainable relationship with gambling.
Signs of Problem Gambling
Problem gambling can affect anyone. Common warning signs include:
- Spending more money or time gambling than you intended
- Chasing losses — trying to win back money already lost
- Lying to family or friends about your gambling activity
- Gambling with money needed for rent, bills or food
- Feeling anxious, irritable or depressed when not gambling
- Borrowing money or selling possessions to fund gambling
- Neglecting work, family or other responsibilities due to gambling
- Failed attempts to cut down or stop gambling
If any of these apply to you, please contact the Gambling Helpline on 1800 858 858 or speak with your GP.
Ozwin Casino Responsible Gaming Tools
Deposit Limits
You can set daily, weekly or monthly deposit limits in your Ozwin Casino account settings. Once set, these limits cannot be increased immediately — there is a cooling-off period before any increase takes effect. This protects you from impulsive decisions in moments of temptation.
Cooling-Off Period
A cooling-off period temporarily suspends your ability to gamble for a set time — typically 24 hours to 6 weeks. During this period, you cannot log in or make deposits. Contact Ozwin's live chat or visit the responsible gaming section of your account to activate this feature.
Self-Exclusion
Self-exclusion is a more permanent restriction — you can request to have your account closed and blocked for a specified period (typically 6 months to 5 years) or permanently. Contact Ozwin Casino's support team directly to initiate self-exclusion. This is a serious tool for players who feel they need a complete break from gambling.
Reality Checks
Some casinos offer session time reminders — pop-up notifications that alert you to how long you have been playing. If Ozwin offers this feature, you can configure it in account settings. Taking regular breaks reduces the risk of impulsive play decisions.
Australian Support Organisations
Free, confidential gambling counselling. Available 24/7 online and by phone.
Free peer support groups for people with gambling problems. Meetings available across Australia.
24/7 crisis support and mental health services. Not gambling-specific, but available for anyone in distress.
Mental health support including anxiety, depression and stress — which can co-occur with problem gambling.
Tips for Responsible Gambling
- Set a budget before you start and stick to it, regardless of whether you win or lose
- Never gamble with money you cannot afford to lose — rent, bills and food come first
- Treat losses as the cost of entertainment, not money to be won back
- Take regular breaks — at least 15 minutes every hour
- Do not gamble when you are stressed, depressed, or under the influence of alcohol
- Keep gambling separate from other areas of your life — do not neglect relationships or responsibilities
- Balance gambling with other leisure activities
- If you are concerned about your gambling, talk to someone you trust
OzwinGuide is committed to promoting responsible gambling. This page is provided as a public service. If you have a gambling problem, please seek help — it is available, free and confidential.